BBA(CA)/BCA Industrial Visit to

Infosys BPO Ltd


Objective of the visit

Date : 21st January, 2017
Time: 9:00 am – 4:00 pm
ReportingTime: 8:45 am
Course : SY BBA (CA) , TY BCA
No. of Visitors 132


About Organization
To pertain the knowledge about the Management and industrial acquaintances and deep understanding of the finest company in the country.

Infosys BPO, the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPO focuses on integrated end-to-end outsourcing. Infosys BPO operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia, and as of April, 2016, employed 33,798 people.

History

The company was started as Progeon Limited in April 2002 and is today amongst the top BPOs in India according to NASSCOM. It was started as a 74% and 26% joint venture between Infosys and Citibank Investments. In 2006, Infosys bought out Citibank’s share at a price of Rs. 592 per share, Citibank having invested at Rs 0.20 per share.

Operations

Infosys BPO operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia. It is headquartered in Bangalore,

India. About 60% business of Infosys BPO comes from overlapping clients with the parent Infosys Ltd.[2] During the FY 2013-14, it earned 48% of its revenue from North America, 34% from Europe, 4% from India and remaining 14% from other parts of the world.[3] The proportion of voice and non-voice related revenue was 11:89 in the same financial year.

Employees

The company had as of APRIL, 2016, employed 33,798 people.

Observations

First of all our Faculty took the Pass from security in charge for gate entry into the industry. Firstly we had tea & breakfast then all are moved to Auditorium of Infosys BPO. One of the employees of Infosys showed us one PPT regarding the Infosys. In that he told us the overall History of the industry, and then he showed us their Management Hierarchy and processes of Infosys. After that Question answer session were there where students asked various doubts.

After that we had Lunch, and then saw the entire campus.

Question Answer session  HR team of Infosys

Later at 3.30 pm we left back for college.

Students at Canteen  HR Falicitation by faculties

 

Students and Faculty of BCA 2016-17 at Infosys

Outcome of Visit to Infosys

Students understood the management processes, punctuality and the discipline in the Industry. Furthermore, the security management, the dress codes and moreover the realm of the company were known.

Recommendations from students

If we were given more corporate exposure then, it would contribute to our future experiences and the understanding towards the various companies.